Hidden Costs Part 1 of 6: Time Lost in Long-Term Care Facilities

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Time inefficiencies can drain your facility's resources, impacting both staff productivity and resident care. In the human-centered environment of long-term care facilities, every minute counts when it comes to providing attention to your patients. Identifying and optimizing time-consuming tasks can save valuable hours each day, leading to significant improvements in operational efficiency and care quality.

The Impact of Time Inefficiencies

Time lost due to inefficiencies is a hidden cost that can severely impact the financial health of your facility. Below are the key areas where time is often wasted, along with relevant statistics to highlight the magnitude of the issue.

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  • Manual Documentation

    Nurses and healthcare staff spend a significant portion of their day on manual documentation. Studies have shown that up to 25% of a nurse's workday can be consumed by documentation tasks. This is a considerable amount of time that could otherwise be spent on direct patient care. Inefficient documentation processes alone can result in a loss of up to 50 minutes per shift, which accumulates to substantial lost time over weeks and months (source: NIH).

  • Inefficient Workflows

    Workflow inefficiencies are another major area of concern. Such inefficiencies can lead to a 20% reduction in overall productivity within healthcare settings. Optimizing workflows can not only save time but also result in significant financial savings, with some facilities saving up to $250,000 annually in labor costs by streamlining their processes (source: Health Affairs).

  • Communication Breakdowns

    Communication breakdowns in healthcare settings are responsible for 70% of serious adverse events, highlighting the critical need for efficient communication channels. Efficient communication tools can improve staff response times by 30%, ensuring timely and effective patient care. Poor communication not only impacts care quality but also contributes to wasted time as staff members work to clarify misunderstandings and correct errors (source: AHRQ).

  • Redundant Tasks

    Healthcare staff often report that up to 30% of their tasks are redundant or unnecessary. Eliminating these redundant tasks can save facilities approximately $90,000 per year. This is money that can be redirected towards improving patient care and operational efficiency. Redundancy in tasks often leads to frustration and decreased job satisfaction among staff, further exacerbating time inefficiencies (source: NIH).

  • Scattered Content & Document Management

    Maintaining clean and accurate data from your content and documents is essential for efficient operations. Poor data hygiene can lead to significant time waste as staff members spend time correcting errors and searching for accurate information. According to industry reports, poor data quality costs organizations an average of $15 million per year. Ensuring data integrity through regular audits and using reliable systems can drastically reduce these inefficiencies and improve overall operational efficiency (source: CDC).

  • Onboarding Time Inefficiencies

    Time lost during the onboarding process can also be significant. New staff members often spend excessive time learning processes and finding necessary information, which can delay their integration into the team and reduce their immediate productivity. Statistics indicate that only 12% of employees believe their organization has a good onboarding process, and 43% of new hires reported waiting more than a week for basic workstation logistics and tools to be in place. Streamlining the onboarding process with clear protocols and accessible resources can mitigate these inefficiencies and help new employees become productive more quickly. (sources: Gallup, HR for Health).

These statistics highlight the significant impact of time inefficiencies on both operational costs and patient care quality. By identifying areas where time is wasted, facilities can make targeted improvements that lead to substantial time and cost savings.


Addressing hidden costs is the first step towards better care and support. Let’s work together to enhance your facility’s operations. Try our Regulation AI solution for free and see the difference:

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Hidden Costs Part 2 of 6: Staff Turnover in Long Term Care Facilities

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Press: Transforming Long-Term Care with Technology (Eldercare Review Article)